Optimizations for capturing photos and searching for jobs, New Offline Help, & more

In this release, you can now:

Optimize Capturing Multiple Photos

Optimize for taking multiple photos on a job by selecting the "0" count next to a photo label on a photo list for a job. The Pathwave app allows you to take multiple photos without leaving the photo requirements you want to take photos for. At any point, the field crew can exit and continue taking photos for other photo requirements.

  1. Open the Pathwave App
  2. Select a Job
  3. Select "Photos"
  4. Select the "0" count next to a photo label
  5. Start taking photos and the Pathwave app allows you to take multiple photos without leaving the photo label you want to take photos for.
  6. When you are done taking photos for that photo label at any time, exit and continue taking photos for other photo requirements.

Optimize Searching for and Navigating to Jobs

On the Pathwave Phone app, field crews ensure they have access to the job, navigate to the correct location, and arrive on the correct job site with the following improvements:

  • View all jobs from the Pathwave Phone app, even when you are not on site or near the location. 
  • Get navigational directions from the Pathwave Phone app.
  • Jobs are listed in the Pathwave Phone app based on your location and distance to the job.
  • The distance from your location to a job site is visible for each job.
  • Search and Filter jobs by JobID, External ReferenceID, Job Name, Site Name and Site Number.
  • View the External ReferenceID for a job.

Check Sync Status in Offline Mode

In Offline Mode, the Pathwave app automatically checks for new Synch Packages and downloads them to your device approximately every hour. Check the status of syncing job information from your device. Select Synch Status from the home screen of Pathwave. This ensures that you have the latest Synch Package. Learn how to best use Offline Mode for the Pathwave Field Apps.

Job Status moves to In Progress when photos are taken

Job Status automatically changes from "Ready" to "In Progress" when photos are taken in the field, in addition to when a JHA is started, or Job Status is manually updated in the Pathwave portal.

Surface who took a photo in the field

In the Pathwave Portal, the user taking a photo is surfaced for each photo.

Guiding text added to start the JHA, start forms, and add site walk-ons

Guiding text is added to the Pathwave Field app to direct users about how to start a new JHA, start forms for a job, and add site walk-ons to continue making the Pathwave Field App simple and easy to use.

Contact Pathwave Support from the Pathwave Field App

To contact Pathwave Support directly from the field, you can now find the Support number and email directly from the Pathwave Field App. Reach out to Pathwave Support with any questions or assistance needed.

Updating the app version

Troubleshooting steps to update the mobile app version are now available in the app if the app fails to update to due low battery on the device or poor connection. Learn more about troubleshooting steps if the app fails to update.

 

Published September 2022