--- title: 5.1 How Field Teams View and Complete Quality Review Actions in the Pathwave App description: How Field Teams See Review Items in the Pathwave App --- [Skip to content](https://support.pathwave.com/how-field-teams-see-review-items-in-the-pathwave-app#main-content) English Show submenu for translations [Submit a Support Ticket](https://support.pathwave.com/kb-tickets/new?hsLang=en) [![100066\_PathWave\_Logo\_Update\_NoTag\_CMYK-3](https://support.pathwave.com/hs-fs/hubfs/100066_PathWave_Logo_Update_NoTag_CMYK-3.png?width=180&height=39&name=100066_PathWave_Logo_Update_NoTag_CMYK-3.png)](https://support.pathwave.com?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Support Ticket](https://support.pathwave.com/kb-tickets/new) - Go to pathwave.com Go to pathwave.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Pathwave Knowledge Base](https://support.pathwave.com/?hsLang=en) 2. [Quality Review (QC)](https://support.pathwave.com/quality-review-qc?hsLang=en) 3. [5. Quality Review in the Field (Mobile App)](https://support.pathwave.com/quality-review-qc?hsLang=en#5-quality-review-in-the-field-mobile-app) # 5.1 How Field Teams View and Complete Quality Review Actions in the Pathwave App ## A guide for field personnel to identify review items, submit corrections, and communicate with reviewers directly from the Pathwave mobile app. #### **Overview** The Pathwave mobile app gives field teams real-time visibility into Quality Review activity. As reviewers accept, reject, or request additional photos, the app updates immediately (unless the device is offline), ensuring crews know exactly what requires their attention. This article covers how review items appear in the app, how field crews navigate photo corrections, how N/A items are displayed, and how the Quality Review workspace helps crews stay efficient in the field. --- ### **Two Ways Field Teams Access Review Activity** Field users can see review feedback from two places: --- #### **1. From the Job Itself (Photos Tab)** Once in the job, they navigate to the **Photos** tab. Here, color-coded status indicators appear at the folder level to show which photo categories require attention. ### **Color Indicators:** - **🔴 Red — Rejected Photo** - **🟣 Purple — Missing Photo** (reviewer-created placeholder) - **🔵 Blue — Resubmitted Photo (Needs Review)** - **🟢 Green — All photos in this category have been accepted** This folder-level visibility helps crews identify problem areas quickly, even on large photo lists. ![IMG\_7085](https://support.pathwave.com/hs-fs/hubfs/IMG_7085.jpg?width=295&height=587&name=IMG_7085.jpg) --- #### **2. From the Quality Review Icon (Global Review View)** The **Quality Review** icon on the app’s home screen shows **all jobs that have review activity**, aggregated in one place. This view presents only the items requiring action — not the full photo list — making it easy for crews to see exactly what needs correction across all active jobs. Common use cases: - Subcontractors working across multiple sites - Large teams managing several jobs in one day - Rapid corrective cycles during PQAs - Minimizing missed items or repeated rejections This ensures field users never overlook feedback.         ![IMG\_7098](https://support.pathwave.com/hs-fs/hubfs/IMG_7098.png?width=309&height=670&name=IMG_7098.png)      ![IMG\_1EAF2747864C-1](https://support.pathwave.com/hs-fs/hubfs/IMG_1EAF2747864C-1.jpeg?width=309&height=670&name=IMG_1EAF2747864C-1.jpeg) --- ### **How Review Feedback Appears in the App** When a photo is rejected or flagged by a reviewer, the field app displays: - The **rejection reason** - **Reviewer comments** - **Markup** (circles, arrows, highlights) - Original and replacement photos (if applicable) - A red badge indicating action is required This gives crews complete clarity about what needs to be corrected.         ![IMG\_7095](https://support.pathwave.com/hs-fs/hubfs/IMG_7095.png?width=309&height=670&name=IMG_7095.png)      ![IMG\_7094](https://support.pathwave.com/hs-fs/hubfs/IMG_7094.png?width=308&height=668&name=IMG_7094.png) --- ### **Correcting a Rejected Photo** When a field user selects a rejected photo: 1. The rejection reason and comments appear. 2. Markup (if added) overlays the image. 3. The user selects **Re-Take**. 4. The camera opens directly to capture the replacement. 5. The user can view: 1. The original photo or 2. New replacement photo 6. The user selects **Submit**. The replacement immediately appears in the reviewer’s **Resubmitted Photos** category.    ![IMG\_7086](https://support.pathwave.com/hs-fs/hubfs/IMG_7086.png?width=220&height=477&name=IMG_7086.png)  ![IMG\_559768EB104F-1](https://support.pathwave.com/hs-fs/hubfs/IMG_559768EB104F-1.jpeg?width=221&height=479&name=IMG_559768EB104F-1.jpeg)   ![IMG\_7A0CEA1C360C-1](https://support.pathwave.com/hs-fs/hubfs/IMG_7A0CEA1C360C-1.jpeg?width=220&height=476&name=IMG_7A0CEA1C360C-1.jpeg) **To ensure all corrections are properly tracked and validated, field personnel must follow the designated photo replacement workflow when responding to rejected photos.** Uploading a new photo outside the **Re-take** flow (for example, adding a new photo manually, or capturing from outside the rejected item) will: - Break the linkage to the reviewer’s rejection - Prevent the replacement from appearing in **Resubmitted Photos** - Leave the rejected item unresolved - Cause inconsistencies in the review - Delay review completion and closeout packages Always open the rejected item, review the feedback, select **Re-Take**, and submit the replacement from within that screen. --- ### **Responding to Missing Photos** When a reviewer creates a **Missing Photo** (purple): - The item appears with a **purple badge** in the field app. - The user opens the placeholder. - A description or comment may be included. - The user captures and submits a new photo. This ensures reviewers can request additional documentation not included in the original list. --- ### **How Field Teams View Only What Matters** The mobile app is designed to reduce noise and surface only actionable items during a review. ### Field users see: #### **Items Requiring Action** - Rejected photos - Missing photos - Photos the reviewer removed from N/A - Any additional items flagged during the review #### **Items That Do Not Require Action** - Accepted photos - Existing N/A photos - Items irrelevant to the field correction workflow This ensures efficient, fast corrective cycles. --- ### **Offline Mode Behavior** If a device is offline: - Review feedback **queues** until connectivity is restored - Rejection reasons and comments appear once synced - Replacement photos are stored locally until the device reconnects - All actions sync automatically without user intervention This supports field work in low-signal environments. --- ### **Why This Matters for Field Efficiency** The mobile review experience enables: - Faster corrections - Fewer repeated rejections - Clear communication - Better alignment with office reviewers - Higher-quality deliverables - Stronger subcontractor performance - Faster closeouts and PQA compliance Real-time visibility ensures crews deliver accurate, complete documentation the first time. 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