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5.1 How Field Teams View and Complete Quality Review Actions in the Pathwave App

A guide for field personnel to identify review items, submit corrections, and communicate with reviewers directly from the Pathwave mobile app.

Overview

The Pathwave mobile app gives field teams real-time visibility into Quality Review activity. As reviewers accept, reject, or request additional photos, the app updates immediately (unless the device is offline), ensuring crews know exactly what requires their attention.

This article covers how review items appear in the app, how field crews navigate photo corrections, how N/A items are displayed, and how the Quality Review workspace helps crews stay efficient in the field.

Two Ways Field Teams Access Review Activity

Field users can see review feedback from two places:

1. From the Job Itself (Photos Tab)

Once in the job, they navigate to the Photos tab. Here, color-coded status indicators appear at the folder level to show which photo categories require attention.

Color Indicators:

  • 🔴 Red — Rejected Photo

  • 🟣 Purple — Missing Photo (reviewer-created placeholder)

  • 🔵 Blue — Resubmitted Photo (Needs Review)

  • 🟢 Green — All photos in this category have been accepted

This folder-level visibility helps crews identify problem areas quickly, even on large photo lists.

IMG_7085

2. From the Quality Review Icon (Global Review View)

The Quality Review icon on the app’s home screen shows all jobs that have review activity, aggregated in one place.

This view presents only the items requiring action — not the full photo list — making it easy for crews to see exactly what needs correction across all active jobs.

Common use cases:

  • Subcontractors working across multiple sites
  • Large teams managing several jobs in one day
  • Rapid corrective cycles during PQAs
  • Minimizing missed items or repeated rejections

This ensures field users never overlook feedback.

        IMG_7098      IMG_1EAF2747864C-1

How Review Feedback Appears in the App

When a photo is rejected or flagged by a reviewer, the field app displays:

  • The rejection reason
  • Reviewer comments
  • Markup (circles, arrows, highlights)
  • Original and replacement photos (if applicable)
  • A red badge indicating action is required

This gives crews complete clarity about what needs to be corrected.

        IMG_7095      IMG_7094

Correcting a Rejected Photo

When a field user selects a rejected photo:

  1. The rejection reason and comments appear.
  2. Markup (if added) overlays the image.
  3. The user selects Re-Take.
  4. The camera opens directly to capture the replacement.
  5. The user can view:
    1. The original photo or
    2. New replacement photo
  6. The user selects Submit.

The replacement immediately appears in the reviewer’s Resubmitted Photos category.

   IMG_7086  IMG_559768EB104F-1   IMG_7A0CEA1C360C-1

To ensure all corrections are properly tracked and validated, field personnel must follow the designated photo replacement workflow when responding to rejected photos.
Uploading a new photo outside the Re-take flow (for example, adding a new photo manually, or capturing from outside the rejected item) will:

  • Break the linkage to the reviewer’s rejection

  • Prevent the replacement from appearing in Resubmitted Photos

  • Leave the rejected item unresolved

  • Cause inconsistencies in the review

  • Delay review completion and closeout packages

Always open the rejected item, review the feedback, select Re-Take, and submit the replacement from within that screen.

Responding to Missing Photos

When a reviewer creates a Missing Photo (purple):

  • The item appears with a purple badge in the field app.
  • The user opens the placeholder.
  • A description or comment may be included.
  • The user captures and submits a new photo.

This ensures reviewers can request additional documentation not included in the original list.

How Field Teams View Only What Matters

The mobile app is designed to reduce noise and surface only actionable items during a review.

Field users see:

Items Requiring Action

  • Rejected photos
  • Missing photos
  • Photos the reviewer removed from N/A
  • Any additional items flagged during the review

Items That Do Not Require Action

  • Accepted photos
  • Existing N/A photos
  • Items irrelevant to the field correction workflow

This ensures efficient, fast corrective cycles.

Offline Mode Behavior

If a device is offline:

  • Review feedback queues until connectivity is restored
  • Rejection reasons and comments appear once synced
  • Replacement photos are stored locally until the device reconnects
  • All actions sync automatically without user intervention

This supports field work in low-signal environments.

Why This Matters for Field Efficiency

The mobile review experience enables:

  • Faster corrections
  • Fewer repeated rejections
  • Clear communication
  • Better alignment with office reviewers
  • Higher-quality deliverables
  • Stronger subcontractor performance
  • Faster closeouts and PQA compliance

Real-time visibility ensures crews deliver accurate, complete documentation the first time.