How to Submit a Feature Request or Enhancement

Published 8/11/24

Pathwave welcomes feedback from partners on how the platform can better support your workflows. Use the Feature Request / Enhancement form to submit ideas, and our Customer Success team will review, prioritize, and follow up.

Submit a Feature Request

When to use this form

Use this form if you want to:

• Suggest a new feature or capability
• Request a change to an existing workflow 
• Flag something that's slowing your team down and could be improved

• You'll receive an on-screen confirmation once your request is submitted.
• Your request is routed to the Customer Success Manager who owns your program/account.
• You can expect a follow-up within 3–5 business days if we need more detail or want to confirm scope.
• If your request is approved for development, it will be logged and tracked through to build — your CSM can share status updates on request.

Tips for a faster response

• Be specific in your title and description — "Give User the Ability to Update Job Details in Bulk" is easier to act on than "Update Jobs"
• Include the use case, not just the feature — explaining why you need it helps us prioritize accurately.
• Attach a screenshot or example if the request involves a specific screen or report.