---
title: How to Submit a Feature Request or Enhancement
description: Feature Request / Enhancement Requests
---

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# How to Submit a Feature Request or Enhancement

*Published 8/11/24*

Pathwave welcomes feedback from partners on how the platform can better support your workflows. Use the Feature Request / Enhancement form to submit ideas, and our Customer Success team will review, prioritize, and follow up.

[Submit a Feature Request](https://support.pathwave.com/kb-tickets/new?hsLang=en)

**When to use this form**

Use this form if you want to:

- Suggest a new feature or capability
- Request a change to an existing workflow 
- Flag something that's slowing your team down and could be improved

**What happens next**

- You'll receive an on-screen confirmation once your request is submitted.
- Your request is routed to the Customer Success Manager who owns your program/account.
- You can expect a follow-up within 3–5 business days if we need more detail or want to confirm scope.
- If your request is approved for development, it will be logged and tracked through to build — your CSM can share status updates on request.

**Tips for a faster response**

- Be specific in your title and description — "Give User the Ability to Update Job Details in Bulk" is easier to act on than "Update Jobs"
- Include the use case, not just the feature — explaining *why* you need it helps us prioritize accurately.
- Attach a screenshot or example if the request involves a specific screen or report.

For bugs or something not working as expected, contact your Pathwave support channel directly rather than using this form — feature requests follow a separate review and prioritization process.

- [Submit a Support Request](https://support.pathwave.com/kb-tickets/new?hsLang=en)
- support@pathwave.com

 

 

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