---
title: 5.4 Managing N/A Photo Requirements (Mobile App)
description: Managing N/A Photo Requirements
---

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3. [5. Quality Review in the Field (Mobile App)](https://support.pathwave.com/quality-review-qc?hsLang=en#5-quality-review-in-the-field-mobile-app)

# 5.4 Managing N/A Photo Requirements (Mobile App)

## How field teams mark photos as Not Applicable (N/A) from the field.

#### **Overview**

Not every photo requirement applies to every job. Differences in site structure, equipment types, customer requirements, and project scope may make certain items irrelevant. Pathwave provides a clear, consistent way to manage these scenarios through the **Mark as N/A** feature.

Both the field app and the portal allow users to mark photo list items as N/A. During a Quality Review, reviewers can validate all N/A selections to ensure accuracy before completing the review.

This keeps photo lists clean, prevents unnecessary corrective actions, and ensures documentation aligns with the actual job conditions.

---

#### **Marking a Photo N/A from the Field App**

Field crews can mark requirements as N/A directly from the mobile app while working through a photo list.

This is valuable when:

- Certain equipment is not present
- A requirement does not apply to the specific job variant
- A customer-required item is irrelevant for this site
- Conditions onsite differ from the expected configuration

  ![IMG\_7102](https://support.pathwave.com/hs-fs/hubfs/IMG_7102.png?width=224&height=485&name=IMG_7102.png)  ![IMG\_7103](https://support.pathwave.com/hs-fs/hubfs/IMG_7103.png?width=224&height=486&name=IMG_7103.png)  ![IMG\_7104](https://support.pathwave.com/hs-fs/hubfs/IMG_7104.png?width=223&height=484&name=IMG_7104.png)

 Marking items N/A prevents field teams from being blocked on items that do not apply.

---

 

 

### **When N/A Should Be Used**

N/A should be applied when:

- The photo requirement does not apply to the job’s scope
- The equipment referenced is not present
- The job uses a different configuration than what the photo list anticipated
- The customer or site owner does not require this item for this project
- Optional items do not apply to this site
- Regional variations make certain photos irrelevant

---

### **When N/A Should *Not* Be Used**

N/A should **not** be used when:

- A photo *should* exist but was not captured
- The requirement applies but cannot be captured due to poor conditions
- The field crew is unsure how to capture the photo
- The photo was submitted incorrectly (should be rejected, not N/A)
- Documentation is still required by the customer or site owner

In these cases, N/A hides required documentation and will cause issues downstream.

---

### **Benefits of Managing N/A Correctly**

Correct N/A usage leads to:

- Cleaner, more accurate photo lists
- Faster reviews with fewer unnecessary items
- Reduced field frustration
- Higher-quality closeout packages
- Accurate deliverables for customers and site owners
- More predictable PQA outcomes
- Stronger differentiation between “not applicable” and “not completed” work

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