MasTec GC Portal Training

Self-Paced Pathwave Portal Overview

Welcome to the Pathwave Portal Training for the MasTec Site Digitization Program. This self-paced training is designed specifically for General Contractors and back-office team members responsible for managing personnel, certifications, jobs, documentation, and closeout workflows within the Pathwave platform.

In this training video, you’ll get a high-level walkthrough of the tools your team will use every day to support field operations and maintain compliance across AT&T projects.

What You’ll Learn

During this session, you’ll learn how to:

• Navigate the Pathwave Portal
• Register users and manage account access
• Assign system roles and permissions
• Upload and manage certifications
• Review jobs assigned by MasTec
• Set jobs to Ready status for field deployment
• Manage project photos and documentation
• Generate closeout packages and RG123 reports
• Access operational and compliance reporting tools
• Get support when needed

Why This Training Matters

Pathwave serves as the centralized operational platform connecting MasTec, your back-office teams, and field crews in real time.

Proper setup and management within the portal ensures:

• Crews can access jobs in the field
• Safety documentation is completed correctly
• Photos and required deliverables are captured
• AT&T closeout requirements are met
• Quality reviews move faster
• Documentation stays organized and audit-ready

One of the most important responsibilities covered in this training is understanding how and when to move jobs to Ready status so your field crews can begin work in the mobile app.

Training Format

This is a self-paced training designed to allow your team to:

• Pause and resume as needed
• Revisit sections for onboarding new employees
• Reference workflows during live project execution

Estimated viewing time: Approximately 35 minutes

Before You Begin

Please make sure you have:

• Access to the Pathwave Portal
• Your Partner ID
• Your login credentials
• A list of personnel requiring access
• Required certification files available for upload

Portal Access: Pathwave Portal

Registration Page: Pathwave Registration

Need Help?

If you experience issues during onboarding or while using the portal, the Pathwave Support team is available to assist.

Support Contacts

General Support
📞 218-506-0627

Portal Support
📞 218-248-7744

Email Support
✉️ support@pathwave.com

Support Hours: Monday–Friday | 8 AM – 6 PM Eastern

Ready to Get Started?

Watch the training video to begin your Pathwave Portal onboarding experience and learn the workflows your team will use to successfully support the MasTec Site Digitization Program.