7.1 Multi-Reviewer Participation & Review Ownership

Overview

Quality Review in Pathwave supports collaboration across suppliers, general contractors, subcontractors, and internal teams. While only one review may be in progress for a job at a time, multiple reviewers can participate within that single review session.

This shared environment allows teams to work together, divide tasks, and maintain real-time alignment on review decisions—without sacrificing control or auditability.

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How Multi-Reviewer Participation Works

When a review is in progress:

• Any user with the appropriate permissions can join the review.
• All reviewer actions—accepting, rejecting, commenting, or adding markup—update in real time.
• Every reviewer sees the same workspace, categories, and status counts.

This makes it possible for:

• Supervisors to oversee work while reviewers process items
• Peer reviewers to divide sections of a large photo list
• Regional teams to support each other during high-volume periods
• Suppliers to collaborate directly with subcontractor oversight teams

Pathwave ensures that everyone sees the same data at the same time.

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Review Ownership

Although multiple reviewers can participate, every review still maintains a clear owner—the individual who created the review.

The review owner:

• Establishes the scope (Primary, Site Owner, or Targeted)
• Sets scheduled start and end dates (if applicable)
• Provides initial direction for the review
• May be responsible for finalizing and marking the review as completed

This preserves accountability while allowing for shared execution.

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Real-Time Synchronization Between Reviewers

Pathwave synchronizes review activity instantly across reviewers.

Examples:

• If Reviewer A rejects a photo, Reviewer B immediately sees the rejection.
• If Reviewer B accepts a photo, Reviewer A sees it move to the Accepted Photos category.
• If Reviewer A adds markup or a comment, all reviewers and field teams see that detail immediately.

This prevents conflicting decisions and eliminates duplicate work.

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Preventing Conflicts: One Review at a Time

To maintain data integrity: Only one review can be “In Progress” for a job.

Why?

• Ensures all review actions are centralized
• Prevents conflicting decisions between multiple parallel reviews
• Keeps field teams from receiving mixed instructions
• Maintains a clean audit trail

If a new review is needed, the in-progress review must be completed or canceled.

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How Multi-Reviewer Workflows Benefit Teams

Multi-reviewer participation enables:

• Faster turnaround times: Especially for large photo lists or high-volume projects.
• Shared knowledge and training: Newer reviewers can collaborate with experienced reviewers.
• Improved quality control: Multiple reviewers help ensure consistency and accuracy.
• Streamlined PQAs (Picture Quality Audits): Where same-day validation and rapid decision-making are essential.

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Field Visibility During Multi-Reviewer Sessions

Field teams see actions from all reviewers, not just the review owner.

If multiple reviewers are active:

• Field users see a consolidated list of rejections
• Comments and markups from any reviewer appear in the mobile app
• Corrections flow back to the entire reviewer group
• Resubmitted photos are visible to every reviewer
• This unified communication prevents confusion and accelerates resolution.