1.3 Real-Time Collaboration Across the Delivery Chain

Overview

Quality Review in Pathwave is built to support the day-to-day coordination between office reviewers, project teams, and field crews. Whether teams are collaborating with subcontractors, validating internal work, or meeting site-owner requirements, the workflow ensures that every stakeholder has access to the same real-time information.

By unifying office reviewers, project managers, and field personnel in a single system, Quality Review eliminates communication gaps, accelerates corrective action, and delivers consistent documentation across partners.

Connected Oversight Across All Tiers

Quality Review is used across every level of the delivery chain:

• Suppliers overseeing general contractors and subcontractors
• General contractors validating internal or external crews
• Subcontractors responding to corrective actions
• Quality assurance teams performing compliance checks
• Project managers tracking job status and closeout readiness
• Field crews viewing corrections in real time

Each group interacts with the same review data, ensuring aligned expectations and coordinated follow-through.

Real-Time Feedback Loops

One of the core strengths of Pathwave’s Quality Review workflow is the immediate feedback loop it creates between the office and the field.

When a reviewer:

• Rejects a photo
• Adds markup
• Provides comments
• Identifies missing documentation

The field team can see those updates instantly in the Pathwave mobile app (unless offline).

This real-time visibility allows field crews to correct issues while still onsite, preventing delays and reducing the time between field activity and final approval.

Collaborative Review Sessions

Quality Review supports shared ownership and teamwork on the reviewer side:

• Multiple reviewers may join the same Quality Review.
• All reviewer actions update in real time for everyone involved.
• Reviewers can divide large photo lists or collaborate on complex projects.

Instant Visibility for Field Users

Field teams receive clear, simple, color-coded indicators showing exactly where action is needed:

Red – Rejected photos Purple – Missing photos Blue – Resubmitted photos pending review Green – All accepted This empowers crews to focus their attention immediately on the items requiring corrective work—no searching, no ambiguity, no manual communication needed.

Unified Documentation Across Partners

Because every partner operates within the same system:

• Standard rejection reasons can be customized and standardized
• Comments and markups share consistent formatting
• Review history is preserved for auditing and compliance
• Documentation remains aligned across suppliers, GCs, and subcontractors

This reduces discrepancies between partners and ensures that deliverables meet customer or site-owner requirements with consistency.

Strengthening Accountability and Predictability

By consolidating review activity into a repeatable workflow, Quality Review:

• Reduces rework
• Improves documentation accuracy
• Increases transparency across the chain
• Supports predictable timelines and closeout readiness
• Eliminates back-and-forth emails, texts, or photo exchanges

It becomes the single source of truth for photo-based validation throughout a job’s lifecycle.