6.1 Understanding Review Completion Requirements

Overview

A Quality Review can only be completed when all required actions have been resolved. Pathwave ensures reviewers have full visibility into unresolved items, N/A validations, and outstanding field corrections before they mark a review as complete.

This article explains the specific conditions required to finalize a review, how to confirm that all items are properly addressed, and how to avoid leaving items unresolved.

1. All Photo Categories Must Be Resolved

A review cannot be completed if any actionable items remain in the following categories:

Categories requiring field action:

Photos Not Taken (🔺 action required)
Rejected Photos (🔺 action required)
Missing Photos (🔺 action required)

Categories requiring reviewer action:

Need Review
Resubmitted Photos

Complete categories (no action required):

Accepted Photos
Valid N/A Items

The reviewer must ensure that all items have either been:

Accepted
Validated as N/A
Hidden from review (if appropriate) or resolved through corrective action.

2. Validating N/A Items

Before completing a review, reviewers should look at any items that were marked N/A either in the field or the portal.

How to Validate N/A Items

Select View N/A in the category toolbar.
Confirm each item is correctly marked N/A.
If an item should NOT be N/A:

- Remove the N/A classification
- The item will reappear in the correct category and must be addressed before completion

Ensuring N/A accuracy prevents documentation gaps in customer deliverables.

3. Review All Comments, Markups & Messages

The reviewer should confirm that:

All reviewer comments have been addressed
All markup-based corrections were submitted
All message threads with field teams are resolved

Outstanding questions or unclear instructions may require follow-up before the review is considered complete.

4. Confirming Photo Replacements Were Submitted Properly

Before completing the review, reviewers must verify that:

All rejected photos received corrected Re-Take submissions
No replacement photos were uploaded outside the proper workflow
All corrected photos appear in Resubmitted Photos or Accepted Photos

Improper replacements will leave items unresolved and block review completion.

5. Ensuring No Items Are Hidden Incorrectly

Reviewers must validate that any hidden photo requirements were intentionally hidden.

Hidden items should only be used when:

The requirement truly does not apply
Job scope does not include the referenced item
Equipment was not present
Customer requirements did not include the item

If a hidden item should actually be captured, the reviewer must unhide it and request the appropriate documentation.

6. Reviewing the Summary Panel for Final Checks

Before marking the review complete, the reviewer should open the Review Summary Panel, which includes:

Total number of photos
Daily photo submission breakdown
Photos reviewed vs. total required
Review status
Review type
Reviewers participating
Scheduled and actual dates

This ensures the reviewer has a complete picture of the job.

7. Final Requirements Before Completing a Review

A review can only be completed when:

No photos remain in Photos Not Taken
No photos remain in Rejected
No photos remain in Missing
No photos remain in Need Review
No photos remain in Resubmitted
All N/A items have been validated
Hidden items have been reviewed and confirmed
All accepted photos meet quality standards
Messaging threads are resolved

Once these conditions are satisfied, the reviewer may mark the review as Completed.

8. What Happens After Completing a Review

Once the review is marked as complete:

Review status changes to Completed
Field notifications, if applicable, sync to the app
The full review history is preserved
Exports (including rejected photo packages) become available
No further changes can be made unless a new review is created

This ensures repeatable, auditable review cycles for documentation, customer submission, or PQAs.