--- title: How to Register in the Pathwave Portal description: A user can register with Pathwave after their company has added them as “Personnel” from the portal.  Add your team to Personnel in the Pathwave portal. Any user can register using the Pathwave Portal --- [Skip to content](https://support.pathwave.com/hc/en-us/articles/360058291792#main-content) English Show submenu for translations [Submit a Support Ticket](https://support.pathwave.com/kb-tickets/new?hsLang=en) [![100066\_PathWave\_Logo\_Update\_NoTag\_CMYK-3](https://support.pathwave.com/hs-fs/hubfs/100066_PathWave_Logo_Update_NoTag_CMYK-3.png?width=180&height=39&name=100066_PathWave_Logo_Update_NoTag_CMYK-3.png)](https://support.pathwave.com?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Support Ticket](https://support.pathwave.com/kb-tickets/new) - Go to pathwave.com Go to pathwave.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Pathwave Knowledge Base](https://support.pathwave.com/?hsLang=en) 2. [Onboarding & Getting started](https://support.pathwave.com/onboarding-getting-started?hsLang=en) 3. [Pathwave Portal](https://support.pathwave.com/onboarding-getting-started?hsLang=en#pathwave-portal) # How to Register in the Pathwave Portal A user can register with Pathwave after their company has added them as “Personnel” from the portal.  [Add your team to Personnel in the Pathwave portal.](https://support.pathwave.com/hc/en-us/articles/360058291772?hsLang=en) Any user can register using the Pathwave Portal. To Register: 1. Navigate to [https://portal.pathwave.com/](https://portal.pathwave.com/) 2. Select "Register". 3. Enter your company’s Partner ID ([What is my Partner ID?](https://support.pathwave.com/hc/en-us/articles/360058769831?hsLang=en)) and your email on file. 4. Verify your registration with a code sent to your email on file. ### **How to Register a New User Account in Pathwave** **Registration With SMS or Email Verification** This article explains how to complete the Pathwave registration process, including how to choose between SMS and email for receiving your registration and MFA codes. --- #### **1. Registration Requirements** Before starting the registration process, ensure you have the following: - **Partner ID** for your organization - **Email address** - **U.S. mobile phone number** to be listed on your account - The phone number must be U.S.-based - The number **does not need to be able to receive SMS messages** --- #### **2. Start Registration in the Pathwave Portal** All users must complete registration through the **Portal (web)**. 1. Navigate to https://portal.pathwave.com/auth/register. 2. Enter your **Partner ID** ([What is my Partner ID?](https://support.pathwave.com/hc/en-us/articles/360058769831?hsLang=en)) and **Email.** 3. Click **Next**. ![Screenshot 2025-11-23 at 8.55.23 PM](https://support.pathwave.com/hs-fs/hubfs/Screenshot%202025-11-23%20at%208.55.23%20PM.png?width=670&height=357&name=Screenshot%202025-11-23%20at%208.55.23%20PM.png) --- #### **3. Receiving Your Registration Code** After entering your information during registration, Pathwave will **default to sending the registration code by SMS**. ### **Choosing Email Instead of SMS** Users may choose to receive the registration code by **email** instead of SMS. - Select **“Send Code by Email”** on the registration screen. ![Screenshot 2025-11-23 at 8.57.22 PM](https://support.pathwave.com/hs-fs/hubfs/Screenshot%202025-11-23%20at%208.57.22%20PM.png?width=670&height=357&name=Screenshot%202025-11-23%20at%208.57.22%20PM.png) - The registration code will be delivered to the email address you entered. - If you choose email during registration, **all future MFA codes will also be sent by email**, including MFA requests initiated from the mobile app. > Note: The mobile app may continue to display “Code sent via SMS,” even when codes are sent via email. This display does not affect the delivery method. --- #### **4. Complete Account Setup** Once you receive your registration code: 1. Enter the code into the Portal. 2. Create your password. 3. Finalize your user profile. 4. Log in using your selected MFA method Your account is now active and ready for use. --- #### **5. Updating MFA After Registration** You may update how you prefer to receive MFA codes at any time. ### **User Settings** - Go to **Portal → User Settings → Multi-factor Authentication Method** - Choose **Text Message** or **Email** - Save changes ![Screenshot 2025-11-23 at 9.21.38 PM](https://support.pathwave.com/hs-fs/hubfs/Screenshot%202025-11-23%20at%209.21.38%20PM.png?width=670&height=365&name=Screenshot%202025-11-23%20at%209.21.38%20PM.png) ### **Partner Admin Updates** Partner Admins can modify MFA preferences for users in their organization through the **Personnel** section of the Portal. ### **Pathwave Internal Updates** Pathwave employees with administrative permissions can also update MFA preferences using the **Personnel Admin Tool**. Need help registering? [Reach out to us and get support.](https://support.pathwave.com/hc/en-us/articles/4423451398541?hsLang=en)    [![](https://support.pathwave.com/hs-fs/hubfs/100066_PathWave_Logo_Update_NoTag_CMYK.png?width=1553&height=339&name=100066_PathWave_Logo_Update_NoTag_CMYK.png)](https://www.pathwave.com/) Pathwave Help Center [support@pathwave.com](mailto:support@pathwave.com)  218-353-1910 Copyright © 2025 Pathwave ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "caption" : { "@type" : "MediaObject", "contentUrl" : "https://support.pathwave.com/media-transcripts/203875329050/en.vtt", "inLanguage" : "en", "name" : "en Captions" }, "contentUrl" : "https://43543334.fs1.hubspotusercontent-na1.net/hubfs/43543334/How%20to%20Register.Portal%201.mp4", "dateModified" : "2025-12-30T16:45:25.687Z", "duration" : "PT1M18S", "height" : 1080, "name" : "How to Register.Portal 1", "thumbnailUrl" : "https://43543334.fs1.hubspotusercontent-na1.net/hubfs/43543334/How%20to%20Register.Portal%201.mp4/medium.jpg", "uploadDate" : "2025-12-30T16:42:32.478Z", "width" : 1920 } ```