---
title: Customize My Profile and Account Settings
description: Manage your personnel profile through the &quot;My Profile&quot; section of Pathwave. Update basic contact information, add certifications, manage field activity notifications and more. 
---

[Skip to content](https://support.pathwave.com/hc/en-us/articles/7268381996045#main-content)

English

Show submenu for translations

[Submit a Support Ticket](https://support.pathwave.com/kb-tickets/new?hsLang=en)

[![100066\_PathWave\_Logo\_Update\_NoTag\_CMYK-3](https://support.pathwave.com/hs-fs/hubfs/100066_PathWave_Logo_Update_NoTag_CMYK-3.png?width=180&height=39&name=100066_PathWave_Logo_Update_NoTag_CMYK-3.png)](https://support.pathwave.com?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Submit a Support Ticket](https://support.pathwave.com/kb-tickets/new)
- Go to pathwave.com

 Go to pathwave.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Pathwave Knowledge Base](https://support.pathwave.com/?hsLang=en)
2. [Onboarding & Getting started](https://support.pathwave.com/onboarding-getting-started?hsLang=en)
3. [Pathwave Portal](https://support.pathwave.com/onboarding-getting-started?hsLang=en#pathwave-portal)

# Customize My Profile and Account Settings

## Manage your personnel profile through the "My Profile" section of Pathwave. Update basic contact information, add certifications, manage field activity notifications and more.

This article contains the following sections:

- [How to update personnel profile information](https://support.pathwave.com/hc/en-us/articles/7268381996045#HowToUpdatePersonnelProfile)
- [How to add profile photo](https://support.pathwave.com/hc/en-us/articles/7268381996045#Howtoaddprofilephoto)
- [How to customize notifications for field activity](https://support.pathwave.com/hc/en-us/articles/7268381996045#CustomizeNotifications)
- [How to adjust photo compression settings for closeout packages](https://support.pathwave.com/hc/en-us/articles/7268381996045#AdjustPhotoComp)

#### **Customize My Profile**

### How to Update Personnel Profile Information

Pathwave requires each user to have basic information in the system to create a user account. This includes the following:

- First & Last Name
- Email Address
- Cell Phone Number
- Office Assignment
- Personnel Type (Employee or Contractor)
- [System Role](https://support.pathwave.com/hc/en-us/articles/360058293072?hsLang=en)

Mandatory and optional fields on the personnel profile can be updated by following the steps below:

1. Select the Profile Icon
2. Select "Profile" from the drop-down list

![Screen Shot 2022-06-28 at 12.56.43 PM](https://support.pathwave.com/hs-fs/hubfs/Screen%20Shot%202022-06-28%20at%2012.56.43%20PM.png?width=670&height=219&name=Screen%20Shot%202022-06-28%20at%2012.56.43%20PM.png)

3\. Select "Edit"

![Screen Shot 2022-06-28 at 1.00.45 PM](https://support.pathwave.com/hs-fs/hubfs/Screen%20Shot%202022-06-28%20at%201.00.45%20PM.png?width=670&height=318&name=Screen%20Shot%202022-06-28%20at%201.00.45%20PM.png)

4\. Update fields

5\. Select "Save" at the bottom

![Screen Shot 2022-06-28 at 1.03.08 PM](https://support.pathwave.com/hs-fs/hubfs/Screen%20Shot%202022-06-28%20at%201.03.08%20PM.png?width=670&height=470&name=Screen%20Shot%202022-06-28%20at%201.03.08%20PM.png)

### How to add profile photo

Personalize your profile by adding a profile photo. Simply click on the profile icon and upload a photo. 

![Screen Shot 2022-06-28 at 1.11.59 PM](https://support.pathwave.com/hs-fs/hubfs/Screen%20Shot%202022-06-28%20at%201.11.59%20PM.png?width=670&height=405&name=Screen%20Shot%202022-06-28%20at%201.11.59%20PM.png)

#### **Customize Account Settings**

Pathwave user account settings allow you to customize notifications so that you only receive alerts for the field activity that you want to oversee. This is applicable to JSAs, Job Photo Links, COP links and COP notifications.

My account settings also gives each user the ability to adjust photo compression settings to ensure that your final COP deliverable meets your customers photo quality standards. 

### Customize Notifications for Field Activity

1\. Select Settings under My Profile

2\. Select "Edit"

![Screen Shot 2022-06-27 at 2.36.23 PM (1)](https://support.pathwave.com/hs-fs/hubfs/Screen%20Shot%202022-06-27%20at%202.36.23%20PM%20(1).png?width=670&height=213&name=Screen%20Shot%202022-06-27%20at%202.36.23%20PM%20(1).png)

3\. Toggle notifications settings to Yes/No

4\. Select "Save"

![Screenshot 2025-10-30 at 11.08.25 AM](https://support.pathwave.com/hs-fs/hubfs/Screenshot%202025-10-30%20at%2011.08.25%20AM.png?width=670&height=301&name=Screenshot%202025-10-30%20at%2011.08.25%20AM.png)

### Adjust Photo Compression Settings for COPs

The default photo compression setting is 7 on all devices. This is to ensure that the file size and quality of the closeout packages meet end user requirements, while still providing a positive field experience while uploading photos.

You can adjust the photo compression by following the steps below:

1\. Select Profile icon and select "Settings"

2\. Select "Edit"

![Screen Shot 2022-06-27 at 2.36.23 PM (1)](https://support.pathwave.com/hs-fs/hubfs/Screen%20Shot%202022-06-27%20at%202.36.23%20PM%20(1).png?width=670&height=213&name=Screen%20Shot%202022-06-27%20at%202.36.23%20PM%20(1).png)

3\. Adjust Photo Compression

4\. Select "Save"

![Screen Shot 2022-06-27 at 2.39.17 PM](https://support.pathwave.com/hs-fs/hubfs/Screen%20Shot%202022-06-27%20at%202.39.17%20PM.png?width=670&height=276&name=Screen%20Shot%202022-06-27%20at%202.39.17%20PM.png)

Need help? [Reach out to us and get support.](https://support.pathwave.com/hc/en-us/articles/4423451398541?hsLang=en)  

[![](https://support.pathwave.com/hs-fs/hubfs/100066_PathWave_Logo_Update_NoTag_CMYK.png?width=1553&height=339&name=100066_PathWave_Logo_Update_NoTag_CMYK.png)](https://www.pathwave.com/)

Pathwave Help Center

[support@pathwave.com](mailto:support@pathwave.com)

 218-353-1910

Copyright © 2025 Pathwave