ESDT Submission Permissions
How Pathwave determines who can submit photos to Ericsson Site Digital Twin.
Overview
Pathwave controls ESDT submission using two permission layers:
- Company-Level Permissions
(Which company in the delivery chain is allowed to submit) - User Role Permissions
(Which Pathwave system roles within that company are allowed to submit)
Both settings impact whether a user sees the Send Photos to ESDT button.
This article explains how both permission layers work and how they can be adjusted.
1. Company-Level Permissions
Default Behavior
By default, only the company that owns the job (the company that created the job in Pathwave) can submit photos to ESDT. Other companies in the delivery chain—including subcontractors—cannot submit unless this permission is explicitly enabled for them.
This prevents subcontractors from submitting photos on behalf of the Job Owner unless specifically granted access.
Allowing Subcontractors to Submit (Optional)
If a supplier wants subcontractors to submit photos directly:
-
Submit a request to your Customer Success Manager to “Allow Subcontractors to Send Photos to ESDT"
Once enabled:
- Subcontractors assigned to the job
- With the appropriate Pathwave system role
- Will see the Send Photos to ESDT option
If this setting is not enabled, subcontractors will never see the ESDT tab, even if the job is configured correctly.
2. User Role Permissions
Default Behavior
Pathwave restricts ESDT submission to higher-level system roles.
By default, the minimum role required is: Partner Manager or Above
This includes:
- Partner Manager
- Partner Administrator
Users below Partner Manager (e.g., Foreman, Field Crew) do not see the ESDT option by default.
Configurable Minimum Role
The minimum system role required to submit photos can be changed if needed.
Examples of customization:
- Allow Foreman to submit
- Restrict submission to Partner Administrator only
These updates are made by the partner’s Customer Success Team.
3. Permission Summary
| Permission Type | Default Setting | Optional Setting | Managed By |
|---|---|---|---|
| Which company can submit | Job Owner only | Job Owner + Subcontractors | Pathwave CSM |
| Minimum user role | Partner Manager+ | Can be lowered or raised | Pathwave CSM |
4. When Permissions Prevent ESDT from Appearing
Even when a job is set up correctly, the ESDT icon will not appear if:
- The user is not part of the Job Owner’s company, and subcontractor permissions are not enabled
- The user’s system role is below the minimum role required to submit
- The user’s partner requested restricted submission access
Tip: To resolve permission-related issues, partners should contact Customer Success Team.
Related Articles
- ESDT Integration Overview
- How to Configure a Job to Surface the ESDT Icon
- How to Submit Photos to ESDT
- Troubleshooting: Why the ESDT Icon Is Not Showing